Saturday, December 04, 2004
satsifaction
Umbreit, Coates and Kalanj (1994) found that 79% of mediated victims were satisfied with
the processing of their case compared to 57% of the victims within a court sample. The
mediated victims were also more likely to perceive their case to be handled fairly by the
justice system (83% vs. 62%).
• In their interim report on a victim-offender conferencing program for young offenders in
Washington County Minnesota, Umbreit and Fercello (1997a) found that all the victims
were satisfied with the handling and the outcome of their cases. Moreover, 100% of the
victims felt that the restitution agreement was fair for them and 80% felt the agreement was
fair for offenders.
the processing of their case compared to 57% of the victims within a court sample. The
mediated victims were also more likely to perceive their case to be handled fairly by the
justice system (83% vs. 62%).
• In their interim report on a victim-offender conferencing program for young offenders in
Washington County Minnesota, Umbreit and Fercello (1997a) found that all the victims
were satisfied with the handling and the outcome of their cases. Moreover, 100% of the
victims felt that the restitution agreement was fair for them and 80% felt the agreement was
fair for offenders.
